Recognized by J.D. Power for Customer Satisfaction

Ranked #1 in Customer Satisfaction for Aftermarket Tire Replacement

Les Schwab received the highest score for aftermarket tire replacement in the J.D. Power 2021 Aftermarket Service Index (ASI) Satisfaction Study of customer satisfaction with automotive aftermarket service providers.

For J.D. Power 2021 award information, visit

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J.D. Power Award for #1 in Customer Satisfaction for Aftermarket Tire Replacement

#1 in Customer Satisfaction for
Aftermarket Tire Replacement

Doing the Right Thing is Our Thing

We’re honored to be recognized for the award-winning customer service that defines Les Schwab. It all started in 1952 with one little tire shop and a vision of bringing together service, value, and convenience for our customers. A dedication to doing the right thing remains at the core of the company’s culture. You can count on us to be there, working every day to get you quickly and safely back on the road.

Free Services from Les Schwab
  • Pre-Trip Safety Check
  • Brake Check & Consultation
  • Visual Alignment Check
  • Battery Check
  • Shock, Strut & Suspension Check

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About J.D. Power

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (Al) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power is headquartered in Troy, Mich., and has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit The J.D. Power auto shopping tool can be found at

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