Recognized by J.D. Power for Customer Satisfaction
Ranked #1 in Customer Satisfaction for Aftermarket Tire Replacement
Les Schwab received the highest score for aftermarket tire replacement in the J.D. Power 2021 Aftermarket Service Index (ASI) Satisfaction Study of customer satisfaction with automotive aftermarket service providers.
For J.D. Power 2021 award information, visit jdpower.com/awards.
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#1 in Customer Satisfaction for
Aftermarket Tire Replacement
Doing the Right Thing is Our Thing
We’re honored to be recognized for the award-winning customer service that defines Les Schwab. It all started in 1952 with one little tire shop and a vision of bringing together service, value, and convenience for our customers. A dedication to doing the right thing remains at the core of the company’s culture. You can count on us to be there, working every day to get you quickly and safely back on the road.
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- Pre-Trip Safety Check
- Brake Check & Consultation
- Visual Alignment Check
- Battery Check
- Shock, Strut & Suspension Check
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About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (Al) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.
J.D. Power is headquartered in Troy, Mich., and has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.
Delivering Six Pickup Loads of Food for a Local Cause
In an effort to end hunger, Les Schwab stores throughout Western Washington joined together to help collect non-perishable food items. Employees and customers helped collect over 5,000 pounds of food for Food Lifeline.
The organization helps provide over 116,000 meals every year to those throughout the community.
The food collected at Les Schwab locations filled six pickup trucks and was distributed by Food Lifeline to over 300 locations, including shelters, food banks, and meal assistance programs.
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Fixing a Vandalized 4-H Clubhouse
By Jennifer Meeker
Last April, as Kitsap County 4-H leaders went to open their clubhouse for the upcoming fair, they found the offices in complete disarray. The 4-H clubhouse had been broken into and vandalized beyond recognition. Even the refrigerators and microwaves had been destroyed. Because the clubhouse was used every year by 4-H participants, something had to be done quickly.
The Poulsbo Les Schwab store manager Brett Clark heard about the vandalism and got together with other store managers across Kitsap County to make things right.
“It was so unnecessary and so completely undeserving for these great kids to have to deal with,” Clark said of the situation. “It took no time to understand what needed to be done. Within minutes we had developed a solution for them.”
Les Schwab is proud to sponsor 4-H in any way possible. It was an honor to provide new refrigerators, microwaves, and cleaning in time for the local fair.
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Wearing Lavender to Help Fight Cancer
Les Schwab is proud to have sponsored the Be the HOPE Walk 2019 to help support the efforts of the Western Washington Valley Girls & Guys.
The event helped raise money to support patients of all cancers by providing personalized blankets to those in cancer treatment, offering scholarships to high school seniors, helping fund mammograms for low-income families, and granting wishes to those with a terminal prognosis.
“This is a great organization,” stated Seth Worley, Les Schwab store manager. “We share many of the same core values.”
Leading up to the event, Les Schwab crews throughout Western Washington wore the color lavender to show their support.
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Les Schwab Employee Runs 100-Mile Ultra Marathon
On June 8, 2019, TJ Burleson lined up for a marathon that would test his physical as well as mental stamina. For years, TJ has been training for the Lumberjack Ultra Marathon, a 100-mile run to benefit Uganda Ultra Impact.
Uganda Ultra Impact is part of Children of the Father’s House, a small charity that helps ensure children in the Uganda region have a home, food, and basic essentials as well as education.
TJ and his fellow employees helped raise money for the organization through per-mile and set-amount donations of his racing efforts. TJ was able to finish the 100-mile marathon with a smile on his face.
Congratulations, TJ. We’re proud to have you on the Les Schwab team.
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