• J.D. Power Award for #1 in Customer Satisfaction for Aftermarket Tire Replacement

    #1 in Customer Satisfaction with
    Aftermarket Tire Replacement

    J.D. Power Award for #1 in Aftermarket General Maintenance

    #1 in Customer Satisfaction with
    Aftermarket General Maintenance



    Ranked by J.D. Power, Rated by our Customers

    Les Schwab received the highest score for aftermarket tire replacement and general maintenance (tie) in the J.D. Power 2019 Aftermarket Service Index (ASI) Satisfaction Study of customer satisfaction with automotive aftermarket service providers. Learn more at jdpower.com/awards.

    Les Schwab was also ranked #1 in six additional categories:

    • #1: Fairness of Charges
    • #1: Service Quality
    • #1: Service Initiation
    • #1: Service Advisor
    • #1: Service Facility
    • #1: Vehicle Pick-Up

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    Doing the Right Thing is Our Thing

    We’re honored to be recognized for the award-winning customer service that defines Les Schwab. It all started in 1952 with one little tire shop and a vision of bringing together service, value, and convenience for our customers. A dedication to doing the right thing remains at the core of the company’s culture. You can count on us to be there, working every day to get you quickly and safely back on the road.

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    About J.D. Power

    J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power has offices serving North America, South America, Asia Pacific and Europe.


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