• J.D. Power Award for #1 in Customer Satisfaction for Aftermarket Tire Replacement

    #1 in Customer Satisfaction with
    Aftermarket Tire Replacement

    J.D. Power Award for #1 in Aftermarket General Maintenance

    #1 in Customer Satisfaction with
    Aftermarket General Maintenance



    Ranked by J.D. Power, Rated by our Customers

    Les Schwab received the highest score for aftermarket tire replacement and general maintenance (tie) in the J.D. Power 2019 Aftermarket Service Index (ASI) Satisfaction Study of customer satisfaction with automotive aftermarket service providers. Learn more at jdpower.com/awards.

    Les Schwab was also ranked #1 in six additional categories:

    • #1: Fairness of Charges
    • #1: Service Quality
    • #1: Service Initiation
    • #1: Service Advisor
    • #1: Service Facility
    • #1: Vehicle Pick-Up

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    Doing the Right Thing is Our Thing

    We’re honored to be recognized for the award-winning customer service that defines Les Schwab. It all started in 1952 with one little tire shop and a vision of bringing together service, value, and convenience for our customers. A dedication to doing the right thing remains at the core of the company’s culture. You can count on us to be there, working every day to get you quickly and safely back on the road.

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    About J.D. Power

    J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power has offices serving North America, South America, Asia Pacific and Europe.


    SHOP TIRES

  • Dozer Day® a Favorite with Kids and Families in Post Falls, Idaho

    Since 2008, Dozer Day® has been the chance for young children to get behind the wheel of real, heavy equipment. It’s also an opportunity for proud parents to take some great pictures of their kids aboard those machines, and meet industry professionals. This year’s event took place May 18 and 19.

    Les Schwab was proud to be among some amazing, local sponsors of the first annual Dozer Day in Eastern Washington and North Idaho. This weekend of family fun gave kids an opportunity to try out dump trucks, dozers, excavators, tire crawls, fire trucks, and activities like the Les Schwab Pit Stop Challenge.

    This year, the charitable fundraiser helped raise money for at-risk youth organizations. Those charities included Communities in Schools of Spokane County with a mission to keep teens from dropping out of school, and Children’s Village in Coeur d’Alene dedicated to providing a safe haven for abused and neglected children.

    In addition, a donation was made to the groups that provided much of the volunteers for the event, including North Church Youth Group and Coeur d’Alene High School Key Club.

    Les Schwab employees teaching kids how to remove lug nuts.
    Les Schwab professionals show kids what it’s like to work in the tire business.