#1 in Customer Satisfaction with
Aftermarket Tire Replacement
#1 in Customer Satisfaction with
Aftermarket General Maintenance
Ranked by J.D. Power, Rated by our Customers
Les Schwab received the highest score for aftermarket tire replacement and general maintenance (tie) in the J.D. Power 2019 Aftermarket Service Index (ASI) Satisfaction Study of customer satisfaction with automotive aftermarket service providers. Learn more at jdpower.com/awards.
Les Schwab was also ranked #1 in six additional categories:
- #1: Fairness of Charges
- #1: Service Quality
- #1: Service Initiation
- #1: Service Advisor
- #1: Service Facility
- #1: Vehicle Pick-Up
Doing the Right Thing is Our Thing
We’re honored to be recognized for the award-winning customer service that defines Les Schwab. It all started in 1952 with one little tire shop and a vision of bringing together service, value, and convenience for our customers. A dedication to doing the right thing remains at the core of the company’s culture. You can count on us to be there, working every day to get you quickly and safely back on the road.
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power has offices serving North America, South America, Asia Pacific and Europe.
Les Schwab Employee Runs 100-Mile Ultra Marathon
On June 8, 2019, TJ Burleson lined up for a marathon that would test his physical as well as mental stamina. For years, TJ has been training for the Lumberjack Ultra Marathon, a 100-mile run to benefit Uganda Ultra Impact.
Uganda Ultra Impact is part of Children of the Father’s House, a small charity that helps ensure children in the Uganda region have a home, food, and basic essentials as well as education.
TJ and his fellow employees helped raise money for the organization through per-mile and set-amount donations of his racing efforts. TJ was able to finish the 100-mile marathon with a smile on his face.
Congratulations, TJ. We’re proud to have you on the Les Schwab team.
Classic Youth Soccer Tournament Builds Teamwork
By Jennifer Meeker
The Les Schwab Classic Youth Soccer Tournament at the Les Schwab Sports Park in Springfield, Oregon had its second year of action over Memorial Day weekend. Everyone at the tournament enjoyed great weather and even greater teamwork.
The tournament, organized by Willamalane Park and Recreation District and sponsored by Les Schwab, brings children of all skill levels together to play soccer. Over a period of two days, 26 teams participated in the tournament.
“We wanted to provide the participants with the ability to build their skills, sportsmanship and their overall fitness,” said Jason Gale, Les Schwab store manager after handing out awards to participants.
Les Schwab is proud to support events like this and help provide an opportunity for young athletes.
Wearing Lavender to Help Fight Cancer
Les Schwab is proud to have sponsored the Be the HOPE Walk 2019 to help support the efforts of the Western Washington Valley Girls & Guys.
The event helped raise money to support patients of all cancers by providing personalized blankets to those in cancer treatment, offering scholarships to high school seniors, helping fund mammograms for low-income families, and granting wishes to those with a terminal prognosis.
“This is a great organization,” stated Seth Worley, Les Schwab store manager. “We share many of the same core values.”
Leading up to the event, Les Schwab crews throughout Western Washington wore the color lavender to show their support.
Fixing a Vandalized 4-H Clubhouse
By Jennifer Meeker
Last April, as Kitsap County 4-H leaders went to open their clubhouse for the upcoming fair, they found the offices in complete disarray. The 4-H clubhouse had been broken into and vandalized beyond recognition. Even the refrigerators and microwaves had been destroyed. Because the clubhouse was used every year by 4-H participants, something had to be done quickly.
The Poulsbo Les Schwab store manager Brett Clark heard about the vandalism and got together with other store managers across Kitsap County to make things right.
“It was so unnecessary and so completely undeserving for these great kids to have to deal with,” Clark said of the situation. “It took no time to understand what needed to be done. Within minutes we had developed a solution for them.”
Les Schwab is proud to sponsor 4-H in any way possible. It was an honor to provide new refrigerators, microwaves, and cleaning in time for the local fair.
Recognizing High School Sports Excellence
Les Schwab is proud to help recognize high school sports teams for their dedication and performance on and off the field. Already, top teams from 1A through 6A have been chosen for September, October, and November, with the rest of the 2018-2019 academic year to be named as nominations are compiled and winners announced by the Oregon School Activities Association (OSAA).
Teams that are chosen as the Les Schwab Tires Team of the Month receive a commemorative trophy along with a cash donation to the team’s program. Past winners, as well as the current nomination form, are available at the OSAA website.
Learn more about OSAA and its drive to ensure equitable competition throughout Oregon high schools.
Community Comes Together to Provide 2,000 Thanksgiving Meals
Les Schwab was proud to partner with Second Harvest, a Yakima Valley food assistance program, to help bring 2,000 Thanksgiving meals to families who might have gone without this past holiday.
The 2018 Turkey Drive took nearly 1,000 volunteer hours to unbox turkeys, bag produce, label, and assemble the 2,000 boxes for distribution. Les Schwab was honored to help box some of that food and provided a cash donation for this local, hunger-fighting cause. In total, 300 boxes were delivered to Sunnyside families, 300 to Yakima residents, and 1,400 to those in need in and around Kennewick.
Learn more about Second Harvest at www.2-harvest.org.
5 Awesome Scenic Drives Around Bakersfield, CA
When you’ve got a hankering to get behind the wheel, Bakersfield is a great place to be. Just pick a direction and you’ll soon find yourself in a national forest, cruising through rugged ranchlands, or winding alongside a mountain waterway.
Here are five scenic drives not to miss in the greater Bakersfield area. Travel advisory: some roads may have seasonal closures. Check before you go.
1. Lake Isabella and Brush Creek
The Drive: loop trip, 162 miles, around 4 hours 5 minutes
When water levels permit (usually only late summer), strong swimmers can take a dip in one of the swimming holes along the rugged Brush Creek Trail. Watch out for poison oak, take care on the rough granite trail and swim at your own risk, of course.
On the return, take Mountain Highway 99 which becomes the twisting, scenic M-50 and parallels South Creek, then Deer Creek.
Click for the route to Lake Isabella and Brush Creek.
2. Kern River County Park and Rancheria Road
The Drive: 66 miles round trip, about 2 hours 18 minutes
This route includes several things to do along the way, depending on your interests. Hart Memorial Park offers two lakes, wildlife viewing, picnic areas with grills, hiking trails and playgrounds. Or visit the California Living Museum to see exhibits of native California animals, plants, fossils and artifacts.
Then drive on to Lake Ming, a popular spot for fishing, sailing, swimming and waterskiing. It’s a good place to enjoy a picnic and get an eyeful of SoCal’s iconic golden hills and the Greenhorn Mountains. (Check the link above for special boating events and closures before you go.)
Extend your trip with a drive along Forest Rte 25S03/Rancheria Road, a paved road that passes over the Kern River and travels through orchards, rangeland and the starkly beautiful Greenhorn Mountains. (Rancheria Road turns to gravel after some miles. Check beforehand on possible road closures at 760.379.5646.)
Click for driving directions to Rancheria Road.
3. Vista del Lago Visitors Center at Pyramid Lake
The Drive: 216 miles round trip, about 4 hours 50 minutes
This route takes you through the Los Padres National Forest to an interpretive center overlooking Pyramid Lake, the deepest lake in the California Water Project system. See a complete, 3D model of California’s massive State Water Project and a display illustrating the massive tools used to build it.
If you return via I-5, don’t miss Fort Tejon State Historic Park.
4. Colonel Allensworth State Park & Kern National Wildlife Refuge
The Drive: 135 miles loop trip, about 3 hours
Take the Central Valley Highway through some of the nation’s most productive agricultural lands on this scenic tour to historic Colonel Allensworth State Park, honoring a former slave who became an officer in the Union Navy then moved west to settle in this area.
On the way back, visit the Kern National Wildlife Refuge and follow the six-mile auto tour route on a gravel road to view a great nature show of wading birds, raptors and other wildlife. Open daily from sunrise to sunset, closed Wednesdays and Saturdays during hunting season from October to January.
Click for directions to Colonel Allensworth State Park.
5. Jacinto Reyes National Scenic Byway
The Drive: 228 miles round trip, about 5 hours 5 minutes
Tunnels through bedrock, swimming holes, waterfalls and views of the mighty Pacific — this scenic route offers up some of the most diverse landscapes you’ll find in southern California. You’ll travel through the Santa Ynez Range and pass by Wheeler Gorge and Piedra Blanca, white stones sculpted by nature. Then enjoy lunch in lovely Ojai.
The road may be closed in winter, so check the Forest Service site before you go.
Click for a route map of the Jacinto Reyes Scenic Byway.
Note: these scenic routes have been collected from sources deemed reliable. However, remember to check road conditions in advance, make sure your vehicle is suitable for the roads recommended, and use common sense safety precautions along the way.
6 Fall Color Day Trips Near Denver Not to Miss
That extra chill in the morning air means fall colors will soon be peaking. Here are six of the best leaf-peeping drives you can do from Denver in an afternoon or a day. Don’t delay: The best time to experience Mother Nature’s autumn art show is September through mid-October.
Before You Go
Check your tire pressure. You lose some tire pressure (tires get slightly flatter) as you travel to higher altitudes, since the atmospheric pressure decreases (as in the expression “thin air”). Colder temperatures will also cause a slight loss in tire pressure.
If you’re just planning on a day trip, all you need to do is fill your tires to the full, proper PSI (pounds per square inch) before you leave and be sure they aren’t underinflated. Although your tires will lose about two PSI if you travel from 5,000 to 10,000 feet in altitude, they’ll regain this PSI upon descent. If your autumn adventure extends over several days, it’s a good idea to have your tire pressure checked and set the morning after arriving at altitude and when you get back home.
Check road conditions. Fall weather is unpredictable and roads can become impassable with little notice. Know before you go.
1. Eldorado Canyon State Park and Clear Creek
The Drive: 51-mile loop trip, around 90 minutes
Considered one of 10 state parks not to miss by SmarterTravel.com, Eldorado Canyon State Park is easy to get to and fall leaves aren’t the only allure here. Hiking, mountain biking, horseback riding, climbing, picnicking, wildlife watching and fishing are all popular uses. It’s also a great destination for birders, with recorded sightings of golden eagles, prairie falcons, wild turkeys, blue grouse and about 75 other species.
Get there early and bring the $8 entrance fee. When parking reaches capacity, you may have to wait until another vehicle leaves to enter.
Return via Golden and stop for a walk along the Clear Creek Trail, a paved path framed by colorful trees along a bubbling waterway.
2. Guanella Pass
The Drive: 123-mile loop trip, 2 hours 45 minutes
The 11-mile stretch of Guanella Pass Road between Georgetown and the Mount Bierstadt trailhead provides as-good-as-it-gets leaf peeping without leaving your car. Admire vivid reds, yellows and oranges and contrasting greens of aspens, willows and evergreens, along with plenty of vistas around every switchback. Don’t miss the view of Mount Bierstadt and Mount Evans from the parking lot at the top of the pass, which has an elevation of 11,600 feet.
3. Collegiate Peaks Scenic and Historic Byway
The Drive: 254-mile loop trip, 4 hours 40 minutes
The Collegiate Peaks Scenic and Historic Byway goes from Granite to Buena Vista to Salida to Poncha Springs. Some of the best scenery is in the stretch between Granite and Buena Vista, where the fall foliage has Buffalo Peaks as a stunning backdrop.
You’ll parallel the Continental Divide at the foot of the Sawatch Range, with views of the highest concentration of 14ers in the country. You’ll also follow a good stretch of the Arkansas River with its famed white water.
4. Golden Gate Canyon State Park
The Drive: 49-mile round trip, 1 hour 15 minutes
A short drive from west Denver will get you to this state park with miles of hiking trails, rocky peaks, and aspen-filled meadows. Enjoy fishing ponds, picnic sites and the Panorama Point Scenic Overlook, where visitors can see 100 miles of the Continental Divide.
>Don’t miss the 3.6-mile Horseshoe Trail which meanders along a running stream past boulders, stands of aspen, meadows and mountain views.
5. Kenosha Pass
The Drive: 126-mile round trip, 2 hours 30 minutes
The Kenosha Pass Trail is hard to beat for autumn scenery. Walking just 3 miles on the east side of Highway 285 will lead you through dazzling stands of aspens to a 270-degree view of green and gold forests with 13ers and 14ers stacked up behind.
6. Peak to Peak Scenic and Historic Byway
The Drive: 149-mile loop trip, 3 hours 40 minutes
Colorado’s oldest scenic byway, the Peak to Peak offers some great tourism sites along with spectacular foliage. This drive takes you through Rocky Mountain National Park and offers up views of the Continental Divide. Look for mine tailings (scrap rock from Gold Rush mines that was dumped down the sides of mountains) along the road from Ward to Black Hawk. A short side trip just before you get to Black Hawk will take you to the lesser-known ghost town of Apex. Also worth a detour: the 1890s-era Goldminer Hotel, listed on the National Register of Historic Places, located a few miles west of Nederland.
Tire pressure checks are always free at Les Schwab Tires. Stop by before and after your high-altitude adventures.
Aiming High in School, Work and Sports
Garrett Hoover, a senior at West Linn High School, is a defenseman for the lacrosse team, but that’s not the extent of his ambition. In addition to training for and then playing lacrosse in the spring, Garrett has a full schedule of challenging AP and honors classes as well as a part-time job as an independent landscaper and facilities worker. Installing sprinkler systems, weeding garden beds, tearing down walls and cleaning floors have taught him a lot about hard work and self-discipline.
Garrett has been playing lacrosse since 7th grade, including during his freshman year at Canby High when he played for the varsity team alongside his brother, his role model in life and sports.
“My brother has always pushed me to be a better athlete and person,” said Garrett. “Halston is currently a midshipman at the United States Naval Academy, and he taught me how to work hard on and off the field.”
He remembers one tough spot in particular that his brother coached him through.
“I was doing a book project that was due Monday, but that weekend I had so many different events that by the time I got started, it was late Sunday evening. I considered simply doing my other homework and begging my teacher for an extension. Then my brother walked in the room. He told me something that I remember when it gets really hard: ‘If you do what others won’t do today, you will be able to do what they can’t tomorrow.’ So I stayed up a few more hours on that project, and at the end I felt a lot better than if I had just talked to the teacher.”
That stick-to-it attitude served Garrett and the Lions well last year, when they earned West Linn its fourth state championship. It also helped them exceed their fundraising goal of $10,000 by 50 percent to pay for an annual trip to Florida that spring. There they challenged themselves by playing teams outside their conference.
“One of the biggest things that lacrosse has taught me is the importance of hard work and having battle buddies by your side,” Garrett said. “I intend to serve as an Army officer once I finish college, and the skills that playing lacrosse have taught me apply well to the military field.”
Their high ambitions paid off auspiciously for the Lions in their first conference game on April 13, in which they beat the Clackamas High School Cavaliers 15-3.
Les Schwab Tire Centers is proud to support such champions through the Oregon School Activities Association.
Despite Paralysis, Man Stands up to Renew Wedding Vows
George Myers hadn’t stood upright since 1991, after his back broke in a logging accident. The injury left him paralyzed from the chest down and permanently confined to a wheelchair. Though it was a new way of life, he and his wife, Debbie, were determined to make the best of it together.
For the couple’s 45th anniversary, they decided to renew their vows. George wanted a way to stand beside his wife. Debbie did some research and identified a unique wheelchair that would enable George to stand for the ceremony and more.
Thanks to a generous grant from the Action Mobility Foundation, donations from Les Schwab Tire Centers and GoFundMe contributors, George and Debbie were able to obtain the special wheelchair. The couple stood together for the first time in decades as they renewed their vows. “She rode out on the chair with me,” said George. “It was slick!”
George says the chair has completely changed his life, restoring his ability to once again enjoy hunting with friends, teaching his grandchildren how to fish and tending to little handiwork projects around the home. “The other day, I went out and built a fence in it,” he said of his chair. “I wouldn’t be able to get around in anything else.”
George is a friend and important member of the community here in Southern Oregon. Les Schwab Tire Centers is honored to help the Myers have the ceremony they’d dreamed of, and to get George back to enjoying some life experiences he was missing. Here’s to many more years together, George and Debbie!
Dinuba High Programs Prepare Students for College, Career
At Dinuba High School, some students get a jump start on their career path on their first day.
The high school has established three academies through the Linked Learning Program: one devoted to a medical pathway, engineering and construction management, which are designed to prepare students for college, career and life.
Through the four-year programs, students gain real-world experience that allows them to explore, and prepare for potential career paths. In addition to the curriculum, the academies include mentorships, internships, job shadowing and volunteer work, all of which help students become top college candidates.
“It really prepares them rigorously for whatever college they want to go to,” said Manjeet Dail, the Dinuba Unified School District’s college and career director. “They have the real-life experience that has prepared them.”
Dail said the career-specific programs help the students understand the value of the classwork. “Engineering students go into math class and may not understand why learning about angles is important, but through the academy, they are shown how their work in the classroom actually applies to their career.”
Dinuba High’s academies are funded through community support and Les Schwab Tire Centers is honored to be a part of that effort. In our second year of partnership with Dinuba High School, the Dinuba Les Schwab store has helped raise more than $120,000 to go toward the academies.
We look forward to continuing our support of this innovative school and the greater Dinuba-area community going forward. To learn more about the Dinuba High School Link Learning Academies, check out the school’s official website.
Dream Comes True for Lancers’ Superfan
East Union High School Senior Vinny Torrice has never missed a football game.
“He’s been the biggest fan of East Union since he was a freshman. Gone to every single game,” Vic Torrice said of his son.
Win or lose, rain or shine, home or away, Vinny has been supporting the Lancers football team and dreaming of the moment that he might join them on the gridiron.
Vinny, who has Down syndrome, got his opportunity during the playoff game against Del Campo High School in 2016. Vinny ran a 27-yard touchdown through a sea of blockers to finish the game.
Players from both teams met Vinny in the end zone to celebrate, and the Lancers’ student section could be heard chanting, “Vinny!” throughout the stadium.
“I had no clue. I’m still shaking,” Vic Torrice told The Record. “I never dreamt of this for my son.”
“That kid means a lot to me,” Lancers’ wide receiver Jake Harries told The Record. “He’s really like my brother. I absolutely love him to death. I’ll never let anything happen to him.”
We at Les Schwab Tire Center are proud of Vinny, the East Union High School body, and the California Interscholastic Federation (CIF State). We applaud the sportsmanship shown by both teams, and we’ll continue to support those athletes, coaches, students and supporters who stand for something greater than winning and losing.
Enterprising Students Score Big With Les Schwab Parking Lot
Location, location, location is the formula for success in real estate, and in Denver, it’s paying off for North High School students. The hard-working group has been raising money for their school by parking cars for Denver Broncos fans in the Federal Boulevard Les Schwab parking lot since 2012.
North High School is within walking distance of Mile High Stadium, where the Broncos play. Even better, the Les Schwab Tire Center on Federal Boulevard is just a block away from the stadium.
Store Manager Ed Ferrell saw proximity and he saw an opportunity. When he opened the store in 2012, he offered the parking lot to the students to sell parking spaces to fans attending Broncos games. The proceeds go toward North High School activities: drama, band, choir and more than 20 boys and girls sports teams. Altogether, the students’ parking lot fundraisers have earned approximately $35,000 per year for four years.
The students staff the parking lot in two shifts: one parks the cars and a second monitors the lot during the game. The lot sees plenty of use during the preseason and regular season home games every year, and sometimes more often than that. In 2015, the students reaped the benefits of two extra games of fundraising as the Broncos hosted playoff games. The Broncos won the Super Bowl championship, defeating the Carolina Panthers 24-10.
North High students have funded an array of activities. The yearbook committee was able to subsidize the cost of the yearbooks so they were affordable to all students. After the baseball team won the city title for the first time in 16 years, team members used their funds to play in a summer league and maintain training. The drama group was able to purchase the rights to the popular musical, “Grease,” which then sold out — an unprecedented event — and they earned back the money they’d invested.
“They’re very community oriented,” said North High School Assistant Principal and Athletic Director Kevin Bendjy of his friends at the Federal Boulevard Les Schwab. “Since we began fundraising there, we’ve been able to provide new uniforms and equipment for nearly all of our sports teams. We were even able to launch our boys and girls lacrosse teams, which each have more than 30 student-athletes participating.”
The store’s generosity led to an unexpected new role for Ferrell, who was named Grand Marshal of the North High homecoming parade. The school is hoping to fund a scoreboard with future earnings, and when it’s up, we’ll be in the stands cheering on the team.
Featured Competitor: Hooper, Golfer, Bowler Mark Eberhardt
For Mark Eberhardt, competing in the Special Olympics isn’t just a fun way to fill downtime, it’s a way of life. He spends the winter months fine-tuning his jumpshot, the spring and summer perfecting his golf swing, and the fall, chasing turkeys around the bowling alley.
It’s been Mark’s annual routine for years: practice, compete, rinse and repeat.
In 2015, he participated in the Rip City 3-on-3 tournament, Portland’s premier amateur hoops event, for the eighth time, taking home a silver medal. “We had a pretty good team, but we came up short,” said Mark. “Hopefully (we’ll win) this year.”
Ascending to the podium was a definite highlight in Mark’s competitive experience, but that experience goes far beyond just medals and trophies.
“Mark has grown a lot since he began participating in Special Olympics,” said his mom Leona Eberhardt. “He more readily accepts the losses with the wins. In the beginning, he would pout, but now he’s better about it. He talks about teamwork. He shares the ball.”
Mark’s Special Olympics journey, which began with a medal-winning performance in track and field in his first summer games, hasn’t been one he’s made alone. “Mark has a lifelong friend who started track and field with him many years ago, they both still participate,” said Leona.
She points out the importance of family support as well. “I make certain Mark gets to his practice and tournaments on time, almost all of which I’m able to stay and watch,” she said. “His family supports him 100 percent; he knows that.”
This year’s Rip City 3-on-3 Tournament is expecting roughly 2,000 players on almost 500 different teams, with competitive divisions spanning youth (boys and girls), high school (boys and girls), adult (men, women and co-ed teams), elite (men and women), the Special Olympics division and the Unified Sports division. It will be held in Portland’s Rose Quarter on July 30 and 31.
Anyone interested in volunteering or registering an athlete should visit the official tournament website. You can also “like” the Facebook event page, or follow @RipCity3on3 on Twitter and Instagram for more information.
“When I watch Mark play, I look to see if he’s playing as a team member,” said Leona. “Special Olympics teaches the athletes to be proud of who they are, to believe in themselves and to be fearless in trying their best together.”
Les Schwab Tire Centers is proud to sponsor the Rip City 3-on-3 Tournament and athletes like Mark again this year.
Former Foster Child Pays it Forward with Luggage Project
To Mike, the founder of Mikey’s Luggage, every child deserves dignity, regardless of her or his situation. As someone who grew up in foster care, Mike said he always struggled with moving from home to home with his belongings — indeed, his entire life’s possessions — clumsily stuffed into a couple of trash bags.
“When other schoolmates see that there’s a car with a county official stamp on it and back seat full of trash bags or boxes full of stuff, your peers know what’s going on, and they figure out real quick that you’re a foster child,” Mike said.
That was one of the most difficult experiences for Mike as a foster child. When he finally landed with the foster family that eventually adopted him, he promised to help other foster kids survive the transitional period. In 2013, he made good on his promise and started Mikey’s Luggage, which helps to replace the garbage bags with brand new luggage that foster children can call their own. Garbage bags are meant for garbage, not for one’s most-prized possessions.
“If I could grant one wish for foster kids today, it would probably be to give them some dignity, and I think the first place we can start is through luggage,” Mike said. “I think the dignity comes from the normalcy of suitcases, something that is traditionally used by everybody else.”
Mikey’s Luggage works with Koinonia Family Services, who helps foster children in California and Nevada, to ensure that every suitcase donated goes directly to a foster child. Les Schwab Tire Centers is proud to support Mike’s cause by designating its Sacramento-area locations as drop-off centers for area donations.
Mike knows the little things can make a big difference for children living in foster care, and the way they collect and move their material lives matters.
“That’s kind of my rock, you can’t touch it,” he said, reflecting on the importance of his own bag as a child. “It’s the one thing you can’t take from me. That’s why I started Mikey’s Luggage.”
To contribute a new suitcase or duffle bag to a foster child, simply swing by one of the Sacramento-area Les Schwab stores and let the on-duty manager know it’s for Mikey’s Luggage.