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Free Flat Tire Repair

Les Schwab Tires fixes repairable flat tires on most non-commercial passenger cars and light trucks free of charge as part of our Best Tire Value Promise.

Just come by the closest Les Schwab and we’ll get you back on your way, right away.

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Quick, Expert Service

Our tire technicians know what to do to fix tires right the first time, every time. In 2015 alone, we mended over one million tires for people who needed help with a flat. We know your driving safety rides on tires in good condition, so count on us to do flat repairs as if you’re part of the family.

Here are answers to frequently asked questions about this popular part of our world-class customer service.


FAQ

The Best Tire Value Promise® (Limited Warranty) is provided for free as part of Les Schwab’s World Class Customer Service and is valid for the original purchaser of the new passenger and tubeless light truck tires listed on the attached original invoice (“Covered Tires”).

Whatever the road throws at you, from potholes to nails or other road hazards, you have peace of mind protection that we will repair or replace your Covered Tire for its remaining value under the terms of this Best Tire Value Promise® (Limited Warranty). Our workmanship is guaranteed for the life of your Covered Tires.

Les Schwab provides tire protection for Covered Tires with non-repairable damage due to normal road hazards (“Tire Protection”). If a Covered Tire is eligible for Tire Protection, you are entitled to one of the exclusive remedies listed below. Normal road hazards are unexpected contact of a Covered Tire with objects on the road that are not a normal part of the road surface, such as rocks, nails, potholes, unexpected debris, or glass.

EXCLUSIVE REMEDIES: If a Covered Tire is eligible for Tire Protection, fails to conform to the limited warranty for tread life, or fails due to defects in manufacture or materials, Les Schwab will provide at its election one of the following exclusive remedies:

A. If a Covered Tire eligible for Tire Protection incurs non-repairable damage during the first 25% of tread wear, Les Schwab will replace it free of charge. After the first 25% of tread wear, Les Schwab will provide a pro-rata adjustment consistent with section (C).

B. If a Covered Tire wears to a tread depth of 2/32nds before the mileage indicated in the limited warranty for tread life, Les Schwab will make a pro-rata adjustment based on the original purchase price, excluding Federal Excise Tax, multiplied by the pro-rata adjustment. The pro-rata adjustment is 100% less miles of service divided by the mileage indicated in the limited warranty for tread life.

C. If a Covered Tire fails due to defects in its manufacture or materials during the first 25% of tread wear, Les Schwab will replace it free of charge. After the first 25% of tread wear, Les Schwab will make a pro-rata adjustment based on the original purchase price, excluding Federal Excise Tax, multiplied by the pro-rata adjustment. The pro-rata adjustment is the percentage of remaining tread down to 2/32nds. Except as set forth in section (B), a tire worn down to 2/32nds tread depth is not a Covered Tire.

D. You may elect to receive an adjustment in the form of cash or a credit applied to the purchase of new tires at any Les Schwab Tire Center.

WHAT IS NOT COVERED BY THE LIMITED WARRANTY FOR TREAD LIFE: The limited warranty for tread life does not cover services, damage or wear due to any of the following: misuse or abuse, misalignment or tires out of balance, over or underinflation, repairs, off road use or use on unpaved roads, use on commercial vehicles, campers, or trailers, excessive loading, vehicle accidents, or tire contact with curbs, poles, garbage bins or other similar items on or off the road surface.

All repairable flats on passenger and tubeless light truck tires listed on the original invoice are fixed free of charge for the life of the Covered Tire through 12.00 inch size cross section. Lock ring and tube type wheels are not included.

Proper flat repair is like a graft. The patching material used gets chemically bonded to the tire tread, so your tire will be as good as it was before the flat. It’s no more likely to need repair again than the other tires in your set that haven’t gone flat. The repair will last for the life of the tire.

We use the industry standard approach called plug and patch. We clean up the hole in the tread, get any debris out, plug the puncture with rubber and plies and patch the tire. We also reset the TPMS (tire pressure monitoring system).

From the time the vehicle gets into the repair bay, the work takes 15 to 20 minutes on average. It just depends on the wheel, the size and the tire type. Flat repairs are done first come, first served, so there could be additional time involved if there are others ahead of you.

There could also be more time required if it’s a self-sealing tire or you’ve used an aerosol fix-a-flat kit. Then we have to clean out the sealant gunk and dry the inside of the tire as part of the process. We also clean the TPMS sensors and verify they haven’t been damaged by the spray.

Come by any Les Schwab Tires for free flat tire repair. Find a store.

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