#1 in Customer Satisfaction with
Aftermarket Tire Replacement
#1 in Customer Satisfaction with
Aftermarket General Maintenance
Ranked by J.D. Power, Rated by our Customers
Les Schwab received the highest score for aftermarket tire replacement and general maintenance (tie) in the J.D. Power 2019 Aftermarket Service Index (ASI) Satisfaction Study of customer satisfaction with automotive aftermarket service providers. Learn more at jdpower.com/awards.
Les Schwab was also ranked #1 in six additional categories:
- #1: Fairness of Charges
- #1: Service Quality
- #1: Service Initiation
- #1: Service Advisor
- #1: Service Facility
- #1: Vehicle Pick-Up
Doing the Right Thing is Our Thing
We’re honored to be recognized for the award-winning customer service that defines Les Schwab. It all started in 1952 with one little tire shop and a vision of bringing together service, value, and convenience for our customers. A dedication to doing the right thing remains at the core of the company’s culture. You can count on us to be there, working every day to get you quickly and safely back on the road.
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power has offices serving North America, South America, Asia Pacific and Europe.
Dinuba High Programs Prepare Students for College, Career
At Dinuba High School, some students get a jump start on their career path on their first day.
The high school has established three academies through the Linked Learning Program: one devoted to a medical pathway, engineering and construction management, which are designed to prepare students for college, career and life.
Through the four-year programs, students gain real-world experience that allows them to explore, and prepare for potential career paths. In addition to the curriculum, the academies include mentorships, internships, job shadowing and volunteer work, all of which help students become top college candidates.
“It really prepares them rigorously for whatever college they want to go to,” said Manjeet Dail, the Dinuba Unified School District’s college and career director. “They have the real-life experience that has prepared them.”
Dail said the career-specific programs help the students understand the value of the classwork. “Engineering students go into math class and may not understand why learning about angles is important, but through the academy, they are shown how their work in the classroom actually applies to their career.”
Dinuba High’s academies are funded through community support and Les Schwab Tire Centers is honored to be a part of that effort. In our second year of partnership with Dinuba High School, the Dinuba Les Schwab store has helped raise more than $120,000 to go toward the academies.
We look forward to continuing our support of this innovative school and the greater Dinuba-area community going forward. To learn more about the Dinuba High School Link Learning Academies, check out the school’s official website.
Project Gives Youth Safe Landing
Retired professional BMX racer Tony Hoffman had seen too many friends and competitors exposed to unhealthy lifestyle choices at their local action sports parks. Hoffman believes the sports he loves are meant to be positive forces in the lives of young people, not destructive. In 2012, Hoffman founded the Freewheel Project, in California’s Fresno County, to help underserved youth who love to skate and ride.
Through programs that provide leadership skills, academic mentoring, substance abuse education and prevention, counseling services and personal finance education, Hoffman sought ways to help youth develop “healthy life choices in youth through action sports.”
The Freewheel Project’s B.A.R.S. program (Behavioral and Academic Restoration through Action Sports) enlists youth in an intensive six-month program. Mentors help local youth become positive leaders and better students (and say no to drugs) while teaching them how to shred on their bike or board.
Brani Valencia is one of B.A.R.S. success stories. According to Brani, teachers had labeled him one of their worst-performing students. Today, though, things have “switched to goofy footed” — that is, turned around. In six months, Brani raised his GPA by two full points. As a thriving high school freshman, he remains involved with the Freewheel Project as a mentor to younger kids.
We’re proud of Brani’s hard work and honored to continue supporting Hoffman’s important mission. To learn more about the Freewheel Project, or to volunteer, check out its website or “like” the Facebook page.
Valley Children’s Hospital: A Bright Star in Central Valley
When it comes to hospital facilities for children, Valley Children’s Hospital in Madera, Calif., is simply one of the best. It is the only dedicated pediatric facility in California’s Central Valley responsible for serving more than 1.3 million newborns, children and teenagers in 11 counties. Its dedicated staff of more than 550 physicians and its 358 licensed beds make it one of the largest pediatric health care facilities in the United States.
According to Valley Children’s Hospital, the facility performs more than 12,000 pediatric surgeries each year, and the Cancer and Blood Disease Center is a member of the nationally recognized Children’s Oncology Group. It is also one of fewer than 10 pediatric intensive care units in the U.S. to have received the Beacon Award for Critical Care Excellence. And the 2017-18 U.S. News & World Report rankings of Best Children’s Hospitals recognized it as one of the best in the country in pediatric orthopedics, pediatric diabetes and endocrinology, and pediatric gastroenterology and gastrointestinal surgery.
Les Schwab’s Bakersfield-area stores are proud to support this indispensable hospital by hosting a donation fundraiser that brought in $14,299. Our heartfelt gratitude goes out to the Central Valley community, who made support for this invaluable hospital possible.
“It was great to see the stores and communities fundraising for the hospital where their children would actually be going if they needed care,” said Bethany Sowell, development lead, external development, for Valley Children’s Foundation. “We are so grateful to Les Schwab for their participation. They were wonderful to work with.”
The number of patients using the hospital has increased significantly in recent years, so the donations from Les Schwab’s customers and employees, which were collected over 10 weeks between September and November, are helping to provide life-saving treatments, cutting-edge new technologies and the most compassionate care possible for Central Valley children in need.
Les Schwab is honored to be part of the Central Valley community and to help support one of its most-important institutions.
Youth Ag Leader Grows Career With FFA Role
As a third generation Future Farmers of America (FFA) member, Lauren Millang brought a family legacy to her role as vice president of the FFA’s California chapter. “I can recall my grandpa telling me about the different contests he competed in during high school and hearing about my parent’s fair animals,” she said. “I’m proud to be part of an organization that is rooted in tradition.”
Lauren spent a year traveling throughout California facilitating FFA workshops, hosting conferences and learning about the agriculture industry. Over the four years that Lauren was involved with FFA, she found the experience invaluable in developing her agricultural knowledge and her leadership skills.
“I was blessed with opportunities to attend leadership conferences, compete on numerous teams, hold officer positions and even raise animals for our county fair,” she said. “I know these valuable moments spent in FFA have prepared me for a future career in agriculture and have provided me with the tools and experiences I need to become a successful advocate for the industry.”
Some of Lauren’s most memorable FFA experiences include the Washington Leadership Conference in Washington D.C., as well as competing at the American Quarter Horse Youth Association World Show in Oklahoma and the FFA Nationals in Kentucky.
Lauren says the FFA offers a place for just about everyone who’s interested in agriculture. “From computer sciences, to raising livestock, crop sciences or speaking contests, students can truly find their niche and excel,” she said. “FFA is a unique organization that truly gives students a hands-on experience.”
With her move into the VP role, Lauren graduated from a corduroy members jacket that said “Woodland-Pioneer” across the back to a one that says, “Association.” “With this new jacket comes new opportunities, friendships, places and growth,” she said. “Only one word comes to mind when I think of the journey ahead: gratitude.”
Following her year as California FFA state vice president, Lauren is attending Oklahoma State University to pursue a double major in agricultural communications and business. “I am proud to be involved in an organization that creates the future leaders of the agriculture industry,” she said. “And I am proud to be a future agriculturalist.”
At Les Schwab, we’re honored to support Lauren's hard work, dedication and leadership both in California’s agriculture industry and its local communities.